Skills
- 24/7 Floor Management
- 3CX
- Account and case documentation
- Account Reconciliation
- Accounts and loan processing
- Accounts payable
- Accounts Payable and Accounts Receivable
- Accounts payable/receivable management
- Accounts payable/receivable processing
- Accounts processing (loans, interest, payment schedules)
- Accounts processing (loans, purchases, cost summaries)
- Accounts/loan processing
- Acronis
- Active Directory
- Active listening
- Active listening, organizational accuracy, adaptability
- Admin Support
- Administrative & Operational Support
- Administrative Support & Data Entry
- ADO.NET, Entity Framework (basic)
- Adobe Lightroom
- Adobe Photoshop
- After-sales support
- Agile/Scrum
- AI productivity tools: ChatGPT
- AI productivity tools: ChatGPT, Gemini, Claude AI, Dola, Canva AI
- Airbnb
- Akia
- Amadeus, Sabre, Voyager
- Amazon Connect
- Amazon Seller Central
- AnyDesk
- API Testing (Postman)
- Apollo
- AppFolio
- Appointment Setting
- AroFlo
- Artificial intelligence
- Asana
- ASP.NET MVC, Blazor, Razor Pages
- Attention to detail
- Audit and Compliance Support
- Audit documentation and review
- Audit Support
- Augmented reality
- Australian tax compliance (BAS, IAS, FBT, income tax returns)
- Australian tax compliance (BAS, IAS, FBT, income tax)
- Australian tax compliance: BAS, IAS, FBT, income tax returns, PAYG withholding, payroll tax
- Australian Taxation
- AutoEntry
- Automation
- AWS CloudWatch
- Azure Active Directory (Entra ID)
- Azure DevOps
- B2B Support
- Bank & general ledger reconciliation
- Bank & general ledger reconciliations, month-end/year-end close
- Bank and Credit Card Reconciliations
- Bank and general ledger reconciliations
- Bank reconciliation
- BAS/IAS Preparation
- Basecamp
- Basic Graphic Design
- Basic IT Skills
- BGL Software
- Bill.com
- Billing and Invoicing
- Billing Support
- Bond Deduction Review
- Booking.com
- Bookkeeping
- Bookkeeping & financial record management
- Bookkeeping and Accounting Support
- Bookkeeping and financial record management
- Bookkeeping Cleanup and Catch-Up
- Bookkeeping for multiple client entities
- Bootstrap
- Budgeting support & resource allocation
- Buildium
- C# (.NET Framework, .NET Core)
- C++
- Calendar scheduling
- Calendly
- Canva
- Canva AI
- Cash Flow Monitoring
- Chat Support
- Cisco Jabber
- Cisco Meraki
- CIV (Customer Information View)
- Claude AI
- ClickUp
- Client consultations
- Client Query Preparation
- Clockify
- Cold & Warm Calling
- Compliance documentation and reporting
- Computer & Network Configuration
- Computer Literacy
- Confluence
- Contract negotiation
- Cosmos DB
- Cost analysis & purchase documentation
- CRBMS Titanium
- Critical Thinking
- CRM administration
- CRM Database Management
- CRM Management
- CRM pipeline management
- Cross-browser testing
- Customer and student inquiry handling
- Customer Escalation Management
- Customer Experience Management
- Customer relationship management
- Customer Retention & De-escalation
- Customer Service & Issue Resolution
- Customer Service & Reception
- Customer Support
- CYARA Platform (automated testing)
- Cybersecurity Best Practices
- Data Analysis
- Data analysis & project coordination
- Data analysis and cost summaries
- Data analysis and project coordination
- Data Entry
- Data Entry and Data Management
- Database & Backend Validation
- Databricks
- Datto RMM & Autotask PSA
- Datto, Meraki, Sonicwall, Fortinet
- Design Thinking
- DHCP
- Distribution Lists
- Div7a, CGT & FBT Workpapers
- Division 7A, CGT & FBT Workpapers
- DNS
- Document Management
- Document preparation and filing
- Documentation systems & records management
- Dola
- eCommerce Support (Amazon)
- Email deliverability optimization
- Email management
- Email marketing
- Email marketing and lifecycle campaigns
- Email Support
- Email Support & Customer Service
- Email, Chat & Phone Support
- Endpoint Management
- English
- ERP Testing
- Excel
- Excel and Google Sheets
- Exchange Online
- Express
- Fergus
- Financial account management
- Financial Analysis
- Financial Audit
- Financial Reporting
- Financial statement preparation
- Financial Transaction Review
- Firebase
- Fluent in English and Hebrew
- Food service
- Full-Cycle Bookkeeping
- Gemini
- General Ledger Review
- Git/GitHub
- Google Cloud Platform
- Google Sheets
- Google Workspace
- Government Accounting Principles
- Grafana
- Group Policy Management
- GST and VAT Bookkeeping Support
- GST Reporting
- Guesty
- Gusto
- Handisoft (HandiTax, HandiLedger)
- Hardware & Software Troubleshooting
- Healthcare
- HIPAA verification
- Homecare Scheduling Coordination
- HR Processes
- HTML/CSS (basic)
- HTML5, CSS3, JavaScript
- Hubdoc
- hubspot
- Hubstaff
- IGMS
- Inbound call handling
- Incident Logging & Categorization
- Incident Management
- Infor ERP
- Insurance & investment advisory
- Integration & End-to-End Testing
- Interactive teaching
- IT Infrastructure Support
- IT Project Support
- IT Technical Support & Help Desk
- ITIL Best Practices
- Java
- JavaScript
- Jira / Jira Service Management
- Kitchen hygiene
- KPI Management
- Kubernetes
- Lead conversion optimization
- Lead generation
- Lead Management & Client Follow-ups
- Lead Qualification & Segmentation
- Level 2 Technical Support
- LinkedIn Prospecting
- Live Transfers
- Load Testing (JMeter)
- Loan processing & account reconciliation
- Loan processing & interest/payment calculations
- Loan processing and financial documentation
- LogMeIn Rescue
- Logo Design
- Mac/MacBook troubleshooting and support
- macOS
- Maintenance Coordination
- Management
- Manual & Functional Testing
- Market Research
- Meta Business Suite
- MFA/2FA deployment and support
- MiCollab
- Microsoft 365
- Microsoft Dynamics
- Microsoft Intune
- Microsoft Office
- Microsoft Office 365
- Microsoft Office, SharePoint, Suitefiles
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft Teams
- Monday.com
- Month-End and Year-End Support
- Move-in / Move-out Coordination
- MS Visio
- Multi-entity and multi-client engagement management
- MySQL
- Nagios
- Negotiation Skills
- NetSuite
- Node.js
- Notion
- Nuxt
- Objection handling
- Office administration & records management
- Office administration & workflow coordination
- Omada
- On-Page SEO & CRO
- Order Fulfillment
- Order tracking
- Organizational & administrative management
- Organizational skills
- Organizational skills & attention to detail
- Organizational skills and attention to detail
- Outbound and inbound call handling
- Outbound sales calls
- OwnerRez
- Password Resets and Account Unlocks
- Payroll & STP Finalization
- Payroll Management
- Payroll processing & Single Touch Payroll (STP) reporting
- Payroll processing & STP reporting
- Payroll processing and Single Touch Payroll (STP) reporting
- Payroll Support
- Performance Reporting
- PEZA and BOI regulatory compliance
- pfSense Firewall Management
- Philippine tax compliance (BIR, SEC, PEZA)
- Philippine tax compliance: BIR filings (1601C, 0619E, 1601EQ, VAT 2550M/Q, 1702Q), PEZA/BOI reportorial requirements
- Philippine tax filing (BIR forms 1601C, 0619E, 1601EQ, VAT 2550M/Q, 1702Q)
- Photoshoot & Inspection Scheduling
- Planning & Forecasting
- POS & Retail IT Support
- Power Apps
- Presentation Skills
- Price negotiation
- Printer & Scanner Support
- Problem Solving and Discrepancy Review
- Problem-solving under time pressure
- Process Improvement & Multitasking
- Process Improvement & SOP Creation
- ProConnect
- Procurement & supplier evaluation
- Procurement and supplier evaluation
- Production & Release Verification
- Productivity
- Project & documentation coordination
- Project and documentation coordination
- Project coordination
- Project Management
- Project Management: Trello, Asana
- Property Management Assistance
- Property Onboarding & Offboarding
- PropertyMe
- Proxmox Management
- PRTG
- Psychology
- Purchase request and cost summary preparation
- Purchase requests, quotations, and cost summaries
- Python
- QA Mentorship & Team Leadership
- QlikView
- qTest
- Quick Assist
- QuickBooks
- QuickBooks Online
- Ramp
- RDP
- Real Estate Marketing Support
- Real estate sales
- Real Estate Tools: DocuSign, MLS, Zillow
- Recruitment and onboarding
- Regression, Smoke & Sanity Testing
- Remote & On-Site Technical Support
- Remote collaboration
- Remote Desktop
- Research & Information Synthesis
- RESTful API development
- RingCentral
- Sage
- Sales & Marketing Coordination
- Sales strategy and target achievement
- Sales Support
- Salesforce
- SCCM
- Scheduling and coordination support
- Security Groups
- Selenium
- SEO
- SEO & Content Optimization
- Server Hardware & Software Support
- Service Request Management
- ServiceNow
- Shopify
- Single Touch Payroll (STP)
- SLA Management
- Slack
- SMSF Accounting
- SMSF Accounting (BGL Software)
- Social media
- Spanish
- Sprinklr
- SQL
- SSH, AWS Systems Manager (SSM)
- Stayntouch
- STP Finalization
- Stripe
- System Administration
- Tax Compliance
- TaxCalc Working Papers
- TCP/IP Fundamentals
- Team coaching and performance management
- Team Collaboration
- Team leadership and mentoring
- TeamViewer
- Technical Adaptability
- Technical documentation & compliance support
- Technical Problem Solving
- Tenant Onboarding & Offboarding
- Test Case Design & Execution
- Test Planning & Strategy
- Ticket creation and resolution
- Ticket Triage and Escalation
- Time Management
- Trello
- TurboTax
- Twilio
- Typing 65wpm
- UAT Support
- UniFi
- User Account Administration
- User Provisioning and Deprovisioning
- UX Design
- Vendor & Cleaning Dispatch
- Vendor & Client Coordination
- Vendor Management
- Video Editing
- Virtual Assistance
- Visual Studio, SSMS
- VMware provisioning and troubleshooting
- VRBO
- VS Code, Git Bash, PowerShell
- Web Design
- Webex
- WellSky
- Windows & Computer Systems Support
- Windows Server 2019
- Windows Services
- Windows Troubleshooting
- Word
- Written & Verbal Communication
- Written English
- Xero
- Xero (Payroll Specialist Certified, Level 1 Certified)
- Xero and QuickBooks (online accounting platforms)
- Xero Payroll
- Xero, MYOB, Handisoft, QuickBooks, Xero Practice Manager (XPM), FYI Active Workpapers
- Xero, MYOB, HandiTax, HandiLedger, QuickBooks, Xero Practice Manager
- Xero, MYOB, QuickBooks, HandiTax, HandiLedger
- Zabbix
- Zendesk
- Zoom
