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Aisel Ilao B2B Lead Generation & Email Marketing Specialist · Australian Market Experience
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Not rated yet
Philippines- Philippines
About Me
Lead generation and email marketing specialist with over 10 years of experience spanning B2B prospecting, outbound email campaigns, insurance claims, compliance, and client relations, with extensive support of Australian markets. Builds targeted prospect lists, identifies decision-makers, and manages automated email sequences optimized through A/B testing and performance analysis. Works across LinkedIn, event websites, industry directories, Instantly, and CRM platforms to generate and qualify sales opportunities, with a strong background in email deliverability, list hygiene, and funnel progression.
Currently in a fully remote role (Colab Design Group, Australia) supporting Australian business hours and B2B outreach.
Overview
- Expected salaryUS$1,100/month
- Experience10+ years
- English levelConversational
- EducationDiploma
- Worked industriesConstruction & Trades, Insurance, Telecommunications
- Last active27 October 2026 (Today)
- Member since20 October 2026
- Computer specifications Paid plan
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Education
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Diploma in Information Technology – Systems Technology Institute, Manila
06/2006-04/2008 -
Quality & Compliance Certificate – EXL Philippines (2022)
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Platinum Performance Recognition – Telstra (2017)
Experience
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Lead Generation & Email Marketing Specialist
Nov 2025 – Sep 2026Built targeted email lists of trade show exhibitors, sponsors, and decision-makers by researching companies via LinkedIn, event websites, and industry directories.
Segmented and qualified leads by industry relevance, company size, and decision-making authority to prioritize outreach.
Executed outbound email marketing campaigns to engage prospects and advance them through the sales funnel.
Created and managed automated email sequences, including introductions, follow-ups, and demo invitations.
Set up and optimized campaigns in Instantly using A/B testing and cadence scheduling to improve engagement.
Monitored email deliverability and inbox placement to maintain campaign performance and avoid spam filters.
Maintained list hygiene and refined campaigns based on performance metrics.
Delivered regular performance reporting and handed off qualified, interested leads to the sales team. -
Quality Compliance Analyst
Mar 2024 – Jun 2025Monitored calls, emails, and chats to verify compliance with insurer and company standards.
Evaluated agent performance against structured rubrics, identifying coaching opportunities and improvement areas.
Produced detailed quality and performance reports to support accurate compliance documentation.
Supported process improvement initiatives aimed at increasing efficiency and service delivery. -
Claims Specialist – Motor & Events
Feb 2020 – Mar 2024Managed end-to-end insurance claims, including total loss and major event claims, for the Australian market.
Assessed property and motor claims to determine liability, damages, and policy coverage.
Negotiated with third parties, builders, adjusters, and insured representatives to reach fair settlements.
Processed payments and issued denials in compliance with policy conditions and deadlines.
Coordinated inspections and gathered documentation to strengthen claims cases.
Delivered consistent client updates to maintain transparency and trust throughout claims handling.
Recognized as Motor Overall Top Performer (May 2022) for claims handling and client service. -
Customer Service Loan Processor
Sep 2018 – Jan 2020Verified applicant information and organized loan files to meet financial documentation requirements.
Managed client communication, providing updates and resolving queries on loan applications. -
Technical Support Consultant
2015 – 2018Delivered frontline technical support for ADSL and NBN services.
Coordinated technician appointments and maintained accurate documentation of client cases.
Received Telstra Platinum Recognition (2017) for performance and customer support.
