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Denize Paulina Sales & Lead Generation Specialist · Real Estate & Financial Services
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Not rated yet
Philippines- Philippines
About Me
Customer service and sales professional with experience across telemarketing, financial services, real estate, and banking. Skilled in outbound and inbound call handling, client relationship management, and working independently on shifting schedules with minimal supervision. Recognized as a top sales performer and has led teams to meet performance targets.
Overview
- Looking forFull-time, Part-time, Contract / Temp work at US$1,000/month (~$5.77/hour)
- Experience9 years
- English levelProfessional working
- EducationAssociate degree
- Worked industriesAccounting & Finance, Construction & Trades, Insurance, Marketing & Advertising, Real Estate & Property
- Last active27 October 2026 (Today)
- Member since14 October 2026
- Computer specifications Paid plan
- Internet speed Paid plan
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Education
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Specialist Diploma in Counseling Psychology — Arium School of Arts and Sciences, Singapore
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Licensed Financial Advisor
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Licensed Realtor
Experience
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Telemarketer
January 2026 – PresentGenerated homeowner interest in HomePay’s secure escrow payment system by placing outbound calls introducing the service and its benefits.
Explained the escrow model’s payment-release process to prospects, clarifying how funds are protected until renovation work is completed and approved.
Resolved prospect objections and inquiries to build interest and move leads toward conversion.
Maintained accurate customer records and followed up with interested prospects to support the sales pipeline. -
Unit Head Associate
Ranked Top 1 in sales within the branch for four consecutive months.
Closed two insurance policies within the first four days of tenure.
Led and mentored a team of financial advisors, coaching on performance to help the team reach individual and group sales targets.
Identified client financial goals through consultations and recommended tailored insurance and investment solutions.
Delivered personalized financial planning and after-sales support to maintain client satisfaction. -
Senior Sales Manager
November 2024 – March 2025Developed and implemented sales strategies to achieve monthly and annual targets.
Led and trained a team of sales associates, providing ongoing coaching and support.
Tracked industry trends and competitor activity through market research to inform sales strategy. -
Email Specialist (Virtual Assistant)
December 2023 – August 2024Identified growth opportunities by analyzing competitors’ email marketing trends and emerging technologies.
Built cohesive email marketing strategies in collaboration with cross-functional teams to support business objectives.
Optimized email deliverability by monitoring bounce rates, unsubscribes, and spam complaints.
Developed lifecycle email campaigns to improve customer retention.
Handled sensitive financial information under confidentiality and data-protection practices.
Tracked accounts payable status and maintained accurate records to support timely payments. -
Property Specialist
January 2022 – October 2023Assessed client property needs and preferences through direct communication.
Negotiated and managed real estate transactions end to end.
Managed contracts and negotiations to finalize purchases and meet customer expectations. -
Property Specialist
June 2021 – March 2022Assessed client property needs and preferences through direct communication.
Negotiated and managed real estate transactions from inquiry to closing.
Managed contracts and negotiations to finalize purchases, exceeding customer expectations.
Presented purchase offers to sellers for consideration. -
Customer Service Associate
Maintained customer satisfaction by addressing customer needs and resolving concerns.
Assisted a high volume of customers daily while maintaining a positive, customer-focused approach.
Advised customers on promotions and provided detailed product information.
Handled inbound calls for credit card and banking inquiries.
