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Lyza Rivera Malaluan Senior QA Engineer · Software Quality Assurance Specialist
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Philippines- Philippines
About Me
Senior QA Engineer with 9+ years of manual, functional, API, and database testing across gaming, telecommunications, hospitality, banking-integration, and AWS-based cloud enterprise systems for global clients, including direct client-facing work with a US-based telecommunications account. Skilled in test planning, test case design, regression/API/database validation, and production release verification within Agile/Scrum teams, with hands-on exposure to AWS (EKS, Kubernetes, DynamoDB, DocumentDB, MongoDB) and working knowledge of Playwright, Katalon Studio, and UiPath. Track record of cutting post-release defects, strengthening release confidence, and driving cross-functional alignment with developers, business analysts, and client stakeholders across time zones.
Experienced in remote/hybrid client-facing QA work with a US-based telecommunications client, coordinating test results, defect status, and release readiness directly with stakeholders across time zones.
Overview
- Experience9 years
- English levelFluent / native
- EducationDiploma
- Last active26 October 2026 (1 day ago)
- Member since26 October 2026
- Internet speed Paid plan
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Education
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Diploma in Information Technology — STI College Balayan, Inc., Philippines (Jun 2010 – Mar 2012)
Experience
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Quality Engineering Senior Analyst
Jul 2021 – PresentOwn manual QA coverage across concurrent enterprise client engagements in telecommunications, banking-related integrations, hospitality, and cloud-based platforms, supporting hotel management, payment processing, supplier management, invoice processing, accounting, and accrual processing workflows.
Lead requirement analysis and test planning across multiple concurrent client projects, translating business and functional requirements into structured test strategies and detailed test cases in Jira/Zephyr to give stakeholders early visibility into release risk.
Execute end-to-end, integration, regression, smoke, sanity, and API testing across web, mobile (iOS), and backend systems, confirming data integrity across MongoDB, DynamoDB, and DocumentDB to protect data accuracy in production.
Perform database and backend validation for hospitality and finance-related workflows, including hotel management, payment processing, supplier and invoice management, and accrual processing, to help reduce post-release defects and strengthen release confidence.
Validate cloud-hosted applications on AWS, including services deployed on Amazon EKS/Kubernetes, and perform remote environment checks via SSH and AWS Systems Manager (SSM) to catch environment-level issues before they reach customers.
Own production verification and release validation for banking-integration and telecommunications workstreams, coordinating go/no-go decisions directly with developers and project managers ahead of deployment.
Apply API testing (Postman) to confirm service-layer functionality and data contracts ahead of UI-level regression cycles, catching defects earlier and reducing late-stage rework.
Log, triage, and track defects through resolution in Jira; author test summary reports and sign-off certificates that give clients and stakeholders confidence to approve releases.
Partner daily with developers, project managers, and clients through test case reviews, sprint ceremonies, and release demos within Agile/Scrum delivery teams, keeping quality visible throughout the sprint.
Serve as client-facing QA representative for a US-based telecommunications client in a remote/hybrid setup, presenting test results, defect status, and release readiness directly to client stakeholders across time zones.
Build working proficiency in test automation tools (Playwright, Katalon Studio, UiPath) to support regression efficiency initiatives within the QA team. -
QA Tester
Jun 2017 – Jun 2021Delivered manual QA for slot machine and virtual gaming platforms, ensuring compliance with game specifications and release-readiness standards in a regulated gaming environment.
Reviewed game specifications and authored test strategies, test plans, and detailed test cases for new and updated slot machine game titles, ensuring regulatory and functional compliance before release.
Executed black-box, regression, compatibility, endurance, and functional testing across gaming software builds, reducing bug leakage by 30% through enhanced regression test coverage.
Logged and tracked defects using Mantis Bug Tracker within an Agile team, prioritizing and resolving issues ahead of release deadlines.
Conducted final ticket reviews prior to developer submission, improving first-pass defect resolution quality and reducing rework cycles.
Mentored and trained incoming QA team members on test case design, defect logging standards, and gaming compliance requirements, raising overall team testing quality.
Received ‘Best Employee of the Year’ and ‘Best Reporter’ awards for outstanding defect logging quality and consistent delivery.
